Privacy Policy

1. Who We Are

Pacific 3D Builders ("we," "us," or "our") is a family-owned door installation and repair company serving Sacramento, Placer, El Dorado, Yuba, and Sutter counties in California. CA Lic. #440956. You can reach us at [email protected] or (916) 349-9448.

2. Information We Collect

When you use our website or contact us, we may collect:

• Contact information — your name, phone number, and email address when you submit a quote request or contact form.
• Project details — information you provide about your door project or service needs.
• Usage data — standard web server logs including IP address, browser type, pages visited, and referring URL. This data is used solely for site security and performance.

We do not use tracking pixels, behavioral advertising cookies, or third-party analytics services that profile individual visitors.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your quote requests and service inquiries.
• Schedule and coordinate door installation or repair appointments.
• Follow up on completed work if you have questions or concerns.
• Comply with applicable California law and contractor licensing requirements.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain contact and project information for as long as necessary to fulfill your service request and for a reasonable period afterward in case of warranty questions or follow-up needs. Web server logs are retained for up to 90 days.

5. Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal information we have collected about you.
• Request deletion of your personal information.
• Opt out of the sale of personal information (we do not sell personal information).
• Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at [email protected] or call (916) 349-9448. We will respond within 45 days.

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: